The relationship doesn’t end at delivery. We keep your wellness zone running perfectly for years to come.
The “Progibe Promise”
A hot tub or sauna is an investment in your health. To protect that investment, you need more than a generic plumber. You need a specialist.
At ProgibeSPA, we don’t just sell products. We maintain and service them. Our After-Sales Team is the backbone of our reputation, making sure that if you ever have an issue we have the fix.
Our Capabilities and Services:
- Maintenance Services
- On-Demand Repair
- Preventative Maintenance Plans
- Water Care, Chemicals, Accessories
Why Trust Your Service to Us?
1. Factory-Certified Technicians (Not Handymen)
We have official training from every manufacturer we sell. We don’t guess. We diagnose. Our team undergoes regular training at factory HQs to understand the latest electronics, control systems, and plumbing architectures. We have the schematics, the error code manuals, and the direct line to the engineers who built your spa.
2. Rapid Parts Availability
Nothing is worse than waiting weeks for a 10€ part while your spa sits empty.
- In-House Stock: We maintain a strategic inventory of common wear-and-tear parts (heaters, seals, sensors, pumps) in our Spanish warehouse.
- Direct Supply Chain: For specialized components, we have priority shipping channels with our manufacturers to get parts faster than third-party repair services.
3. National Support Network
Whether you are near our showroom or in a remote villa, we have you covered.
- Progibe Mobile Team: Our own vans cover our primary regions.
- Vetted Partner Network: For remote areas, we dispatch certified local contractors whom we have vetted, trained, and authorized. You deal with us; we manage them.
4. Multi-Language Support & Documentation
- We Speak Your Language: Technical problems are hard enough without a language barrier. Our support team speaks Spanish, English, Finnish, French and more.
- Digital Library: Lost your manual? We maintain a digital archive of user guides and wiring diagrams for every model we sell.
A Note on “3rd Party” Spas
Our priority is always to our ProgibeSPA customers. But, if you have a high-quality brand purchased elsewhere and cannot find support, contact us. If we can access the parts, we will try to help.
Get in touch
Please get in touch with us if you have any questions about service, repair or maintenance services, and we will gladly help. Contact us with confidence, we have English speaking personnel.